Sewage Cleanup in Rockbridge, Georgia

WHAT CUSTOMERS ARE SAYING:

• 5★★★★★ - "Jeremy from Reliable Water Mitigation made himself available very quickly once Home Depot flooded my kitchen and basement. He has all the necessary equipment to ensure that I could keep my cabinets and did not have any mold growth issues. He was knowledgeable, kind, and very empathetic to the stress of the situation. He has continued to stay in communication as I work through the claims process, which has been very much appreciated! I would definitely recommend Reliable Water Mitigation if you ever have any water mitigation needs."

  Lauren Patterson

  2025-07-05

• 5★★★★★ - "Thank you very much to the reliable water mitigation team for helping me get this mold out of my crawl space. Called them on a Monday and they showed up to start working on it Wednesday of the same week! Could not have asked for anyone better to get the job done effectively & efficiently. 100% recommended! Ann Morgan Edited 3 months ago Great price. I don't usually do reviews but I definitely have to express my appreciation and respect to this company, namely, Jerrime! I decided to use this company, RELIABLE WATER MITIGATION (LOGANVILLE/SNELLVILLE/GRAYSON) because of the great reviews. I needed a mitigation team to take care of a leak in an upstairs bathroom. The first conversation I had with Jerrime put my mind at ease. His tone, demeanor, candor, and professionalism were all I needed to hire his company. He explained everything in detail from the onset and continued to be patient as I asked many questions throughout the entire process. This leak was more extensive than I thought; it damaged floors, ceilings, drywall, and all the way into the garage. I can honestly say that patience, professionalism, friendliness, and genuine concern for customers/clients are Jerrime's forte. I honestly and wholeheartedly recommend this company to anyone who needs a mitigation team. I promise you will have no regrets. Frankly, this will be one of the best decisions you'll ever make in regards to services of any kind. That was my experience! Much appreciation and respect to the entire team but especially to one of the hardest workers I've ever seen (Jerrime), and to be honest, I've been around many because of my husband's business. Thank you! Services: Water damage-related cleanup & repair"

  Andrew richey

  2025-09-05

• 5★★★★★ - "I called Jeremy to ask about a moisture issue in my basement, and Jeremy gave an easy fix that doesn’t cost much money or time. He could have tried to earn my business by quoting some big projects and take advantage of the situation; instead, I felt he chose to give an honest opinion and a workable solution that he would have given to his own son if he was tight on budget. That’s a rare trait seen these days! God bless him! Note I had already got quotes from many companies at that point to fix it. And everyone gave me big numbers ranging 9k or above instead of what is a more reliable and cost-effective solution."

  Abraham Varghese

  2025-10-05

• 5★★★★★ - "My experience with my house flooding was an awful experience and left me in a state of rush where every minute counted. It was very late at night and I called three companies and the first response that I got back was Jeremy with reliable water mitigation. He arrived at my house very quickly after I called and got a couple thermal scans along with going ahead and setting up a dehumidifier for me overnight, and he and his crew showed up very early first thing in the morning to go ahead and take care of all the demolition work that was needed. They did a very professional job and he provided great leadership for his crew, making sure everything was done properly. They made sure to take their time preparing for the demolition work and ensuring my house stayed clean and completed the work in a timely manner that day! Once they finished the work, I was amazed at how fast they got their fans and dehumidifiers set up once the demolition was complete, and they were polite throughout the whole process. A five-star rating from my personal experience. I highly recommend reliable water mitigation to come out and help you in the times that you need help most. Simply making the worst experience a 10 out of 10 experience. Jacob heard 3 months ago I had 3 days till an inspection was going to be done on my house. Called my buddy Jeremy Paz with reliable water mitigation. And the next day they came out and sprayed my crawl space for mold, fixed my insulation, and ripped up all my old plastic and put new plastic down in my crawl space. They did an outstanding job and got me to where I needed to be to pass inspection. I highly recommend using them for any water damage, mold or crawl space needs or etc… and they did it all for a very reasonable price. Thank y’all so much for all the hard work. I will definitely use them again!!"

  Ansleigh Brumbelow

  2025-07-05

• 5★★★★★ - "Reliable did a great job, had 2 flooded elevator shafts that they drained. Showed up right when they said they would be there. They also had great customer service, and got the job done in a timely manner. Would definitely use them again or recommend to anyone that needs their services!"

  Brett Sarver

  2025-07-05

• 5★★★★★ - "I had a water pipe burst on the second story of my home. This company showed up to my house in what I would consider record time. They saw me and my house at our worst. Water was flowing downstairs through my ceiling fans. They did not waste any time. Even though they didn’t have to, they offered to help me locate my water cut off to stop further damage and helped me move what could be saved. The owner personally came out with the crew and was very comforting. I don’t know what I would have done. Jeremy explained every step of the process thoroughly so I could understand. I really felt like I was in good hands. When the mitigation process was done, I felt like the guys were like family friends. I am pleased with the service I received and feel confident in the result obtained. Hopefully I won’t ever need them but if you do DEFINITELY give them a call! Many thanks!!"

  Destiny Feiler

  2025-02-05

• 5★★★★★ - "Jeremy was truly wonderful to work with and made the hassle of fixing water damage to our house as easy as something like that could be. Clear communication, easy to work with, always on time, and knowledgeable and helpful on the insurance process. When dealing with major home repairs and insurance, it makes a big difference who you’re working with and I’m very grateful this company was recommended to us."

  Cayte Peach Routon

  2025-07-05

• 5★★★★★ - "Words cannot describe Jeremy's ability to save the day. We had multiple layers of our home flood due to a clogged septic line. This would be a bad day for anyone. To add to the stress, we had just brought home our 5-day-old baby, had our 2.5-year-old to tend to, and in-laws in town. I was referred to Jeremy via a friend. I called Jeremy on the verge of a nervous breakdown, and all I could say was "I need help!" Within the hour, Jeremy was at our home doing what he does best, SAVING THE DAY! We are eternally grateful for Jeremy's honesty, integrity, experience, and knowledge. He was straightforward from the start and has never once gone back on his word. Not only has he been helpful and professional, he has been a friend throughout the entire process. Reliable does not even begin to describe this man and his company; Savior is a more accurate description. Thank you Jeremy Paz for being the hero we needed. Not to mention, he will be starting our repairs less than a month after the event. We highly recommend Jeremy and his crew when you have an emergency and need it handled the correct way."

  Alan Tankersley

  2023-12-05

• 5★★★★★ - "We called Reliable Water Mitigation on a Sunday afternoon after having our washing machine flood 3 levels of our home. I searched and found Jeremy, and he immediately sent Jonathan over to take pictures, document everything, and explain the process. Jeremy and Jill came the next morning with a timeline and game plan in place. The following day, they began demolition and had everything approved through USAA, confirming that we were covered. They set up plastic walls with zipper doors throughout the damaged areas so if we needed to come back home to get anything, we would have access. He worked with our insurance company throughout the entire mitigation side and even helped get some things approved on the construction side, even though we did it ourselves. It’s nice to see small businesses do amazing work. The flexibility of texting for small questions and it not going to an office line was convenient. Jeremy even answered questions 6 months later!"

  Byron Simmons

  2025-08-05

• 5★★★★★ - "Jeremy was efficient at his work. He is very knowledgeable about what needs to take place here in our home. Jeremy also did a great job of keeping me abreast of timetables of the process, which relieved me and helped my understanding of the mitigation process."

  Gerrick Shatteen

  2025-07-05

• 5★★★★★ - "Jeremy Paz of Reliable Water Mitigation was referred to me by my plumber. What a blessing! He texted me that he was en route; he was on time, professional, and extremely helpful and very informative! These days it is hard to get good, reliable, and skilled technicians. I was afraid that I had mold in my basement after receiving a preliminary test from a company that I had used in the past. After multiple calls to the testing company, no one bothered to return my calls to explain the test results. So, I pursued other means! One call to Jeremy was all that it took! He immediately set up an appointment for the next day and drove 1.5 hours to Douglasville and sampled the air and assured me that all was well. He introduced me to a 99.9% micro liquid killer and sprayed several areas while explaining how to keep my basement extremely dry. Jeremy refused to charge me even for gas money, and he said, “It was a pleasure to assist you.” Kudos to Jeremy and his company and a big thanks. RATING OF 5 STARS!!!"

  Shirley McArthur

  2025-07-05

• 5★★★★★ - "In such a terrible situation, Jeremy and his guys at Reliable Water Mitigation were a ray of sunshine. Our home in Loganville flooded from our dishwasher. We immediately called; they were here within 45 mins removing the water. They came back the next day to set up plastic barriers and remove everything damaged. They worked with our homeowners insurance to get paid so we could concentrate on putting our house back together. Our adjuster even told us that these guys were great to work with. Thank you for making this as painless as possible!"

  Taylor Jordan

  2025-05-05

• 5★★★★★ - "Jeremy and his team were fantastic. My tub leaked without me knowing. So I called my insurance company as there was water in my crawl space (I didn’t know until I changed my HVAC filter). They tried to deny the claim. Jeremy came highly referred from a friend. He took water readings, pictures, and met the adjuster for their second visit. Thankfully, with Jeremy on site, the adjuster agreed that there was no way to know this was happening and no way to prove it was a “leak over time” (what the first adjuster said). There wasn’t any rot or mold present. (That’s what the first adjuster said, but I don’t think he even crawled through the crawl space.) I cannot stress to you enough that Reliable Water Mitigation knows their stuff! Don’t call insurance, call these guys first! Thankfully they saved me thousands! Oxford Ga"

  Trevor Yates

  2025-05-05

• 5★★★★★ - "We had a water pipe break inside the wall of our basement that I thought just ruined some flooring. I called a buddy that’s a plumber and he referred me to Jeremy. A technician showed up with a camera that showed way more damage than I could even imagine. He documented everything thoroughly and recommended we file an insurance claim as this was going to be a big expense. Holy cow am I glad we did! Once they began the demo I couldn’t believe how much water there was. Jeremy and his guys put in fans, dehumidifiers, air filtration systems and kept me updated on the drying process daily. They worked with insurance so I didn’t have to deal with anything. They were professional, kind, and local to Covington."

  Jared Deerman

  2025-05-05

• 5★★★★★ - "Jeremy and Jonathan were awesome! From the time Jonathan showed up I knew they were going to treat my home with respect. He explained everything thoroughly and did exactly what he said. State Farm was a pain in the butt for all of us but Jeremy handled the insurance process as smoothly as possible even though it took a couple weeks longer than expected. Thanks guys!! Reliable is Reliable!"

  Problem Taylor

  2025-07-05

• 5★★★★★ - "Jeremy went above and beyond when we had a flooding issue in our basement. He was very responsive, quick to start mitigation, and worked closely with both us and our insurance adjustor to get things taken care of. His customer service was exceptional, and we felt confident in trusting him based on how he put our needs first. You unfortunately don’t always get that. I highly recommend this company!"

  Amy Evans

  2024-12-05

• 5★★★★★ - "Thank you to Jeremy and Reliable Water Mitigation for taking care of all our needs. Our septic line backed up and flooded our basement. He came highly referred from a family friend, and I’m thankful I used them. Jeremy was here within the hour on a Sunday to properly mitigate the mess. They used plastic to keep the mess to the area affected, demoed everything that was damaged, and walked us through the entire insurance process. Jeremy was able to get our house restored in a decent amount of time considering how awful our insurance company was with communication. Thanks Jeremy, Jonathan, and everyone else on the Reliable Water Mitigation team!"

  Breanna Flowers

  2025-04-05

• 5★★★★★ - "If I could give them 1000000 stars I would. I called directly to Jeremy that’s with reliable water service, and he pulled up within the next hour. He left the humidifier to dry my floors because when I say my house was flooded, it was flooded, but this guy went above and beyond to make sure I was taken care of and I couldn’t thank him enough. I greatly appreciate everything and it was a pleasure working with you."

  Prxxcess Trinity

  2025-05-05

• 5★★★★★ - "We had a great experience with Reliable Water Mitigation. We found a water leak in the kitchen and called Reliable to do an inspection. Jeremy came out promptly to assess the situation, he explained what needed to be done, and started the mitigation right away. He communicated with us throughout the process and followed through on everything he said he was going to do. We truly appreciate his professionalism, but most of all, his overall kindness and positive attitude, which made all the difference during this chaotic time. We would highly recommend Reliable Water Mitigation to our friends and family."

  Ana Parmer (AnaP)

  2024-12-05

• 5★★★★★ - "Thank you to Jeremy and Reliable Water Mitigation. I had a concern about the cleanup at my home. Jeremy came in and ensured that the moisture levels were where they should be. Thank you for your promptness, friendliness, and the peace of mind you gave us."

  TD Williams

  2025-04-05

• 5★★★★★ - "This is a 5 star company! They are very professional. I had a major water leak at my property that flooded the majority of my home. Jeremy came out right away and led me in the right direction. Reliable Water mitigation dried up all the water damage at my property and got all the damages covered by my insurance provider. I am so thankful I was recommended to this company to help assist me with this disaster. I highly recommend this company if you ever experience any type of water damage."

  Nick Cragin

  2025-03-05

• 5★★★★★ - "After experiencing a flood while we were away, Jeremy from Reliable Water Mitigation came to our rescue even on a weekend and after hours. His dedication and commitment to his work truly went above and beyond our expectations. Jeremy’s expertise and thorough explanation of the mitigation process helped alleviate our stress during a challenging time. While we hope nobody else has to face a flood, we wholeheartedly recommend Jeremy and Reliable Water Mitigation for their exceptional service and knowledge."

  Traci Barnes

  2024-12-05

• 5★★★★★ - "RELIABLE WATER MITIGATION was professional from the beginning of the first phone call for scheduling. Our appointment was kept, and our rep JEREMY was awesome! Gave a clear explanation of the plan of action with a follow-up itemized estimate that same day. Removed the items they stated would be moved and then some. I highly recommend this local business 😊"

  Kelly Williams

  2024-12-05

• 5★★★★★ - "It sucks when something as simple as changing a bathroom vanity reveals a bigger issue like having a leak or mold. Luckily, we found Jeremy and he showed up the same day and assessed the situation with incredible professionalism and honesty. Not only did he mitigate the situation immediately, but he also explained and taught us precautionary measures to prevent future issues. I hope I won’t need his services again any time soon, but if I do, without a doubt, he’s the guy we’d call! We’re beyond grateful to have such a kind individual to help us, can’t recommend Reliable Water Mitigation enough!"

  Vick

  2024-12-05

• 5★★★★★ - "A great guy to deal with! Installed new flooring on some floors that I was having an issue with. A gentleman named Curtis who helps him out did a fantastic job! You will not be disappointed. He’s very responsive and understanding, I give him an A+."

  Dorothy Solis

  2024-12-05

• 5★★★★★ - "Awesome customer service! HVAC flooded three of my upstairs bedrooms. Reached out to Jeremy and his team and had someone there within the hour putting a plan into action that best fit our needs! Hopefully I never have a flood again, but if I do, I know who to call to take care of the job!"

  Aaron Cooper

  2023-12-05

• 5★★★★★ - "Prior to selling our house, we had bad water intrusion in the basement. I gave RWM a call along with two other companies that offer the same services. After speaking with Jeremy, I felt he really knew what he was talking about and trusted him to take care of the problem. RWM went above and beyond. The customer service was outstanding and I would suggest/recommend them to anyone dealing with water issues. They’ll give you a sense of comfort during a stressful time, knowing you’ll be taken care of whether going through insurance or not. They’ve got you covered! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Water damage-related cleanup & repair, Water removal"

  Jake Miller

  2023-12-05

• 5★★★★★ - "Awesome work performed on this new floor for our loft. Always great to deal with and great prices. Third time doing business with these awesome guys and will reach out to them for the next job!"

  Luis Fuentes

  2024-12-05

• 5★★★★★ - "We experienced a broken water pipe in my kitchen. Jeremy and his team promptly arrived, initiated the drying process, and efficiently repaired all the damages. They ensured that my insurance company covered all the expenses for the damaged items. A+++ Services Carpet cleaning, Flooring, Mold inspection, Water removal"

  Jake Fowler

  2023-12-05

• 5★★★★★ - "Called Reliable Water mitigation and got immediate response during hurricane Helene over my roof leak. Helped out with interior mitigation and leaking. Great job. Thanks"

  Mo Satary

  2024-12-05

• 5★★★★★ - "Jeremy was very thorough. He gave me a good quote on pricing and payments. I'm actually feeling better about flooding here in Ga. Can't wait to see the system in action. Thank you, Jeremy"

  Harold Williams

  2024-12-05

• 5★★★★★ - "The owner went out of his way to help my family when our basement flooded. He arrived within the hour of me calling him. He went above and beyond to help my family with the budget we had. We are so thankful for him and his company! We will forever recommend this company!"

  Jessica Dellinger

  2024-12-05

• 5★★★★★ - "Fantastic service! Jeremy has been a pleasure to work with and was super quick when we needed him for our flooded kitchen. He was able to redo our floors as well!"

  Bret Huett

  2023-12-05

• 5★★★★★ - "Always professional, dependable, and got the job done. Would highly recommend!"

  Crystal

  2025-09-05

• 5★★★★★ - "Jeremy and his team did great! Very polite and professional. Highly recommend!!"

  Brad Young

  2025-05-05

• 5★★★★★ - "Any kind of disaster in your home is devastating, but when it comes to water damage, rest assured you can rely on a company that is Reliable, Efficient and Knowledgeable. RELIABLE MITIGATION—they will get the job done right!"

  Rosemary Cooper

  2023-12-05

• 5★★★★★ - "The owner went out of his way to help my family when our basement flooded. He arrived within the hour of me calling him. He went above and beyond to help my family with the budget we had. We are so thankful for him. And his company! We will forever recommend this company!"

  Jessica D., Emergency Water Extraction in Norcross, GA

  2024-02-07

• 5★★★★★ - "We had a great experience with Reliable Water Mitigation. We found a water leak in the kitchen and called Reliable to do an inspection. Jeremy came out promptly to assess the situation, he explained what needed to be done, and started the mitigation right away. He communicated with us throughout the process and followed through on everything he said he was going to do. We truly appreciate his professionalism, but most of all, his overall kindness and positive attitude, which made all the difference during this chaotic time. We would highly recommend Reliable Water Mitigation to our friends and family."

  Ana P., Water Damage Restoration in Stonecrest, GA

  2024-02-07

• 5★★★★★ - "Excellent job, came in and located the problem. Verbally explained the situation and solution, then awaited our approval before anything was started. Would definitely use again and recommend"

  Maurice M., Emergency Water Extraction in Snellville, GA

  2024-02-07

• "Words can not describe Jeremy's ability to save the day. We had multiple layers of our home flood due to a clogged septic line. This would be a bad day for anyone. To add to the stress we had just brought home our 5 day old baby, had our 2.5 year old to tend to, and inlaws in town. I was referred to Jeremy via a friend, I called Jeremy on the verge of a nervous breakdown and all I could say was "I need help!". Within the hour, Jeremy was at our home doing what he does best, SAVING THE DAY! We are eternally grateful for Jeremy's honesty, integrity, experience, and knowledge. He was straight forward from the start and has never once gone back on his word. Not only has he been helpful and professional he has been a friend throughout the entire process. Reliable does not even begin to describe this man and his company, Savior is a more accurate description. Thank you Jeremy Paz for being the hero we needed. Not to mention he will be starting our repairs less than a month after the event. We highly recommend Jeremy and his crew when you have an emergency and need it handled the correct way."

  Mark T., Water Damage Restoration in Loganville, GA

  2024-02-07

• 5★★★★★ - "Excellent job in refinishing 120 year old heart pine floors in Madison, GA. Looks great."

  Tom M., Dry Out Services in Duluth, GA

  2024-02-07

• "Prior to selling our house, we had bad water intrusion in the basement. I gave RWM a call along with two other companies that offer the same services. After speaking with Jeremy, I felt he really knew what he was talking about and trusted him to take care of the problem. RWM went above and beyond. The customer service was outstanding and I would suggest/recommend them to anyone dealing with water issues. They’ll give you a sense of comfort during a stressful time, knowing you’ll be taken care of whether going through insurance or not. They’ve got you covered!"

  Jake M., Emergency Water Extraction in Druid Hills, GA

  2024-02-07

• 5★★★★★ - "Any kind of disaster in your home is devastating, but when it comes to water damage rest assured you can rely on a company that is Reliable, Efficient, and Knowledgeable. RELIABLE MITIGATION they will get the job done right!"

  Rosemary C., Water Damage Restoration in Loganville, GA

  2024-02-07

• 5★★★★★ - "Awesome customer service! HVAC flooded three of my upstairs bedrooms. Reached out to Jeremy and his team and had someone there within the hour putting a plan into action that best fit our needs! Hopefully, I never have a flood again but if I do I know who to call to take care of the job!"

  Aaron C., Emergency Water Extraction in Decatur, GA

  2024-02-07

• 5★★★★★ - "Reliable has always been my go to for quality service and value. Jeremy is one of the best guys in the business."

  Chris G., Dry Out Services in Duluth, GA

  2024-02-07

• 5★★★★★ - "Arrived on time very knowledgeable and polite will highly recommend."

  Quan H., Water Damage Restoration in Stonecrest, GA

  2024-02-07

• 5★★★★★ - "Fantastic service! Jeremy has been a pleasure to work with and was super quick when we needed him for our flooded kitchen. He was able to redo our floors as well!"

  Bret H., Emergency Water Extraction in Loganville, GA

  2024-02-07

• 5★★★★★ - "Very responsive and outstanding customer service!"

  Terry C., Water Damage Restoration in Redan, GA

  2024-02-07

• "The craftsmanship and knowledge was top notch."

  Wes S., Emergency Water Extraction in Lawrenceville, GA

  2024-02-07

• 5★★★★★ - "We experienced a broken water pipe in my kitchen. Jeremy and his team promptly arrived, initiated the drying process, and efficiently repaired all the damages. They ensured that my insurance company covered all the expenses for the damaged items. A+++"

  Jake F., Water Damage Restoration in Loganville, GA

  2024-02-07

• 5★★★★★ - "Great company. Very reliable and knows their stuff. I would recommend this company to everyone!"

  Juliana J., Dry Out Services in Snellville, GA

  2024-02-07

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